FAQ
What payment methods do you accept?
At SueLou's Boutique, we accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We also offer the convenience of PayPal for secure online transactions.
What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we accept returns within 30 days of purchase for store credit or exchange. Please note that items must be in their original condition with tags attached.
Do you offer international shipping?
Yes, we offer international shipping to most countries. Shipping costs and delivery times may vary depending on your location.
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track your order on our website or the courier's website.
Do you offer gift wrapping services?
Yes, we offer gift wrapping services for an additional fee. Simply select the gift wrapping option at checkout.
Can I cancel or modify my order after it has been placed?
Unfortunately, we are unable to cancel or modify orders once they have been placed. However, you may return the item(s) for a refund or exchange once you receive them.
Do you have a size guide?
Yes, we have a size guide available on our website to help you find the perfect fit. If you have any questions about sizing, feel free to contact us.
Are your products ethically sourced?
At SueLou's Boutique, we are committed to ethical sourcing practices. We work closely with our suppliers to ensure that our products are produced in a fair and sustainable manner.
How do I contact customer service?
You can contact our customer service team by emailing us at suelou@suelousboutique.com. We strive to respond to all inquiries within 24 hours.
Do you offer gift cards?
Yes, we offer gift cards in various denominations. Gift cards are the perfect gift for any occasion and can be purchased on our website.